Management Roles Responsibility and there Authorities.

5.3.  ROLE, RESPONSIBILITY AND AUTHORITY

MANAGING DIRECTOR
Overall Company Management
Resources approval
Business Development and Alliances
To chair MRM
Provide resources to the company for effective functioning and implementation of Quality System.
Plan, Frame and Execute the future plans and growth steps of the company.
Follow up with HOD (Purchase) for timely delivery of raw materials.
In absence of PROPRIETOR, his responsibilities/authorities are looked after by HOD (MKT.) for respective place or any other official detailed from time to time.

HOD (Mkt)
To develop new customers
To Send Quotation to the party about enquiry
To Discuss & get the order verified.
To interact with existing customers on regular basis to solve any problem
Business Development and Alliance
Identification & Approval the resources and procurement
Keep top management informed of all progress of Marketing.  
AAEPLst in Planning of production activities on the basis of Parties Order received.
To take customer feedback and attend customer complaints when required immediately.
 To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area
In absence of HOD (Mkt.), his responsibilities/authorities are looked after by PROPRIETOR for respective places or any other official detailed from time to time.

HOD (HRD)
Maintain the competence record of all the employees.
Consolidate the Training Needs Identification Form and organize the training.
Maintain the record of all trainings conducted & evaluation of employees.
Identify the training needs of the persons and record in Training Need Identification Form.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area.
In absence of HOD (HRD), his responsibilities/ authorities are looked after by
PROPRIETOR or any other official detailed from time to time.
HOD (PRD)  
Material Planning & procurement in consultation with PROPRIETOR
Production of Products
Repairs & Maintenance of  Utility items.
To co-ordinate the activates of production and development work of new product
To prepare Raw Material requirement.
To Co-ordinate with respective HOD (Maintenance) for timely preventive maintenance of Plant & Machinery.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area.
In absence of HOD (Production), his responsibilities /authorities are looked after by PROPRIETOR or any other official detailed from time to time.


HOD (Purchase)
Responsible for the activities related with Purchase of all materials.
Material Procurement in consultation with PROPRIETOR
To place Purchase orders for getting the materials in time.
Evaluation of External Provider.
To maintain approved list of all External Provider.
All tax related activities necessary for Purchase.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area.
In absence of HOD (Purchase), his responsibilities / authorities are looked after by PROPRIETOR or any other official detailed from time to time.

HOD (Store)
To Indent for Material Purchase and get it approved from PROPRIETOR
To get material inspected by QA dept /and indenter
To issue the material & dispatch the finish products to the customer.
To maintain the Stock Ledger
To put Stickers/ Tag on each material.
To take care of Raw Material & finished products during storage.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Needs Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the Implementation of ISO-9001:2015 system in respective areas under his control.
In absence of HOD (Store), his responsibilities / authorities are looked after by PROPRIETOR or by any other official detailed from time to time.


HOD (Maintenance)
To carry our preventive maintenance of all the plant & machinery in the company.
To carry our Breakdown Maintenance of equipment when needed and maintain a record of all such breakdowns.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Needs Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the Implementation of ISO-9001:2015 system in respective areas under his control.
In absence of HOD (Maintenance), his responsibilities / authorities are looked after by PROPRIETOR or by any other official detailed from time to time.


HOD (QA)
 To plan and monitor the incoming inspection of raw materials, in process inspection and final product inspection.
To maintain records of inspections carried out at all stages.
To get all instruments calibrated as per schedule.
To review Non-conformance reports at all inspection stages, the corrective action and plan preventive actions.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and records in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document


5.3.  ROLE, RESPONSIBILITY AND AUTHORITY

MANAGING DIRECTOR
Overall Company Management
Resources approval
Business Development and Alliances
To chair MRM
Provide resources to the company for effective functioning and implementation of Quality System.
Plan, Frame and Execute the future plans and growth steps of the company.
Follow up with HOD (Purchase) for timely delivery of raw materials.
In absence of PROPRIETOR, his responsibilities/authorities are looked after by HOD (MKT.) for respective place or any other official detailed from time to time.

HOD (Mkt)
To develop new customers
To Send Quotation to the party about enquiry
To Discuss & get the order verified.
To interact with existing customers on regular basis to solve any problem
Business Development and Alliance
Identification & Approval the resources and procurement
Keep top management informed of all progress of Marketing.  
AAEPLst in Planning of production activities on the basis of Parties Order received.
To take customer feedback and attend customer complaints when required immediately.
 To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area
In absence of HOD (Mkt.), his responsibilities/authorities are looked after by PROPRIETOR for respective places or any other official detailed from time to time.

HOD (HRD)
Maintain the competence record of all the employees.
Consolidate the Training Needs Identification Form and organize the training.
Maintain the record of all trainings conducted & evaluation of employees.
Identify the training needs of the persons and record in Training Need Identification Form.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area.
In absence of HOD (HRD), his responsibilities/ authorities are looked after by
PROPRIETOR or any other official detailed from time to time.
HOD (PRD)  
Material Planning & procurement in consultation with PROPRIETOR
Production of Products
Repairs & Maintenance of  Utility items.
To co-ordinate the activates of production and development work of new product
To prepare Raw Material requirement.
To Co-ordinate with respective HOD (Maintenance) for timely preventive maintenance of Plant & Machinery.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area.
In absence of HOD (Production), his responsibilities /authorities are looked after by PROPRIETOR or any other official detailed from time to time.


HOD (Purchase)
Responsible for the activities related with Purchase of all materials.
Material Procurement in consultation with PROPRIETOR
To place Purchase orders for getting the materials in time.
Evaluation of External Provider.
To maintain approved list of all External Provider.
All tax related activities necessary for Purchase.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implantation of ISO-9001:2015 system in respective area.
In absence of HOD (Purchase), his responsibilities / authorities are looked after by PROPRIETOR or any other official detailed from time to time.

HOD (Store)
To Indent for Material Purchase and get it approved from PROPRIETOR
To get material inspected by QA dept /and indenter
To issue the material & dispatch the finish products to the customer.
To maintain the Stock Ledger
To put Stickers/ Tag on each material.
To take care of Raw Material & finished products during storage.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Needs Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the Implementation of ISO-9001:2015 system in respective areas under his control.
In absence of HOD (Store), his responsibilities / authorities are looked after by PROPRIETOR or by any other official detailed from time to time.


HOD (Maintenance)
To carry our preventive maintenance of all the plant & machinery in the company.
To carry our Breakdown Maintenance of equipment when needed and maintain a record of all such breakdowns.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and record in Training Needs Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the Implementation of ISO-9001:2015 system in respective areas under his control.
In absence of HOD (Maintenance), his responsibilities / authorities are looked after by PROPRIETOR or by any other official detailed from time to time.


HOD (QA)
 To plan and monitor the incoming inspection of raw materials, in process inspection and final product inspection.
To maintain records of inspections carried out at all stages.
To get all instruments calibrated as per schedule.
To review Non-conformance reports at all inspection stages, the corrective action and plan preventive actions.
To identify the resource requirements of the company and inform M.R. about it
To identify the training needs of the persons and records in Training Need Identification Form.
To inform M.R. about any change required in Quality System in Document Change Note.
To ensure the implementation of ISO-9001:2015 system in respective area.
In absence of HOD (QA), his responsibilities /authorities are looked after by PROPRIETOR or any other official detailed from time to time.


All the HOD are informed about their role, authority & responsibility by issuing hard copy of this manual before they are deployed on work.

All the other employees are verbally informed about their role, authority & responsibility before employee is deployed on work.

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